Contact
Whatever you need, we’re here to help.
Just get in touch, and we’ll try our best to respond within 24 hours.
Any further concerns, please feel free to contact us!
FAQ
1. Amazon order after servicePlease note our products come with 2-5 years warranty. To further assist you, please provide us with the Amazon order number and the problem you are facing. After we got the above info, our service specialist will online within 12 hours to offer solution for your satisfaction. |
|
2. When can I receive my order? Normally, for products ordered to a European address and the page shows that they are in stock, it usually takes 2-5 working days to receive them. If you already ordered, you can check your order status by this link https://eu.wisualarm.com/apps/parcelpanel |
|
3. Can I buy in bulk? Are there any discounts? You can of course buy in bulk. Please tell us the specific quantity and we will provide you with an exclusive discount after checking the inventory in your local warehouse. |
|
4. Can I buy it at a price excluding tax? Sure! Please provide your VAT tax number. After verification of validity, we will create an exclusive tax-free order for you. |
- Official Website: https://en.wisualarm.com/home
- Customer Service Online: 9am-6pm (GMT+8)
- Question (Reply within 24 hours): wisualarmestore@wisualarm.com
- WhatsApp: +86 19906780548
- YouTube: @Wisualarm-HomeFireSafety
- Office: Road Binxing 1399, Binjiang district, Hangzhou, Zhejiang, China, 310053
