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FAQ

What does the warranty cover?

All of our products come with a two-year manufacturer’s warranty that covers product defects. It does not cover misuse, loss, or theft.

I forgot to add an item to my order, can I make a change before it ships?

Once your order is placed, it will be processed and shipped as soon as possible. To ensure a speedy delivery process, no additional changes can be made at this point. Please place a new order on the website for your additional items.

Do you offer any discounts?

Yes, we periodically have special offers and discounts as part of promotion and for important holidays.

Can I order via smartphone or tablet?

Yes! Our website is compatible with almost all devices.

What types of payments are accepted?

We accept the following methods of payment: (1) Credit/Debit Cards (Visa, MasterCard, American Express) (2) PayPal

Can I help you or would you like expert advice?

Dear valued customers,

We would like to inform you that due to unforeseen circumstances, we are temporarily unable to fulfill shipping orders to Ireland. We apologize for any inconvenience this may cause. Should you require any further assistance, we encourage you to visit the official Northwood website: https://northwoodtechnology.ie/

Thank you for your understanding and continued support. Any questions please feel free to contact us: wisualarmestore@wisualarm.com or Northwood: info@northwoodtechnology.ie

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