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Wisualarm Smart smoke alarms with base station, wireless smoke detectors with WLAN

€109.99 Regular price €129.99 Sale price
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Gateway and Environmental Sensor

€75.99 Regular price
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Interlinked Smoke Alarm New S05-R8-B

€28.99 Regular price €30.99 Sale price
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WiFi Smoke Alarm

€26.99 Regular price €32.99 Sale price
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Wisualarm Smoke Sensing Network Camera

€139.00 Regular price €199.00 Sale price
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Wireless Gateway

€59.99 Regular price €79.99 Sale price
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Standalone Magnetic Adhesive Pad

€14.99 Regular price
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Wisualarm App Fire Safety System Wisualarm App Fire Safety System
Wisualarm Fire Safety System

Mobile app to control your environment

FAQ

FAQ

How do I connect my smoke detector to the gateway?

To connect your smoke detector to the gateway, ensure the detector is powered on and within range. Use the gateway's mobile app to follow the pairing instructions, which typically involve selecting "Add Device" and confirming the connection.

Will I receive notifications if my smoke detector is triggered?

Yes, when your smoke detector is connected to the gateway, you will receive instant notifications on your smartphone whenever the detector is triggered. This ensures you are alerted immediately, no matter where you are.

Can I connect multiple smoke detectors to a single gateway?

Absolutely! Most gateways allow you to connect up to 24 smoke detectors. This enables you to monitor different areas of your home simultaneously, keeping you fully informed of any smoke detection.

What should I do if my smoke detector is not connecting to the gateway?

If your smoke detector is not connecting, check that it is powered on and within range of the gateway. Ensure you are following the correct pairing procedure in the app. If issues persist, consult the user manual or contact customer support for assistance.

Why does the detector show offline when it is connected to the gateway?

Please check if the gateway is too far from the WiFi location. If it is not a distance problem, please press the test button on the detector device and check if there is a notification of re-online on the APP. If none of the above methods can solve the problem, please contact us. Thank you.

Why can't I enter the login page after downloading the Wisualarm App?

Is there a large Internet Software License Agreement on the page that cannot be closed? If this is the case, please try to reduce the font size on the mobile phone, and then return to the Wisualarm App to see the login page

How many WiFi smoke detectors can be connected to a mobile phone at most?

In fact, Wisualarm App has no limit on the number of connected WiFi smoke detectors. But if you need to manage 100 or more detectors, we recommend you download WisualarmBusiness

How many accounts can the detector on the App be shared with?

Can be shared with up to 6 accounts

Can I help you or would you like expert advice?