How do I connect my smoke detector to the gateway?
To connect your smoke detector to the gateway, ensure the detector is powered on and within range. Use the gateway's mobile app to follow the pairing instructions, which typically involve selecting "Add Device" and confirming the connection.
Will I receive notifications if my smoke detector is triggered?
Yes, when your smoke detector is connected to the gateway, you will receive instant notifications on your smartphone whenever the detector is triggered. This ensures you are alerted immediately, no matter where you are.
Can I connect multiple smoke detectors to a single gateway?
Absolutely! Most gateways allow you to connect up to 24 smoke detectors. This enables you to monitor different areas of your home simultaneously, keeping you fully informed of any smoke detection.
What should I do if my smoke detector is not connecting to the gateway?
If your smoke detector is not connecting, check that it is powered on and within range of the gateway. Ensure you are following the correct pairing procedure in the app. If issues persist, consult the user manual or contact customer support for assistance.
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Dear valued customers,
We would like to inform you that due to unforeseen circumstances, we are temporarily unable to fulfill shipping orders to Ireland. We apologize for any inconvenience this may cause. Should you require any further assistance, we encourage you to visit the official Northwood website: https://northwoodtechnology.ie/
Thank you for your understanding and continued support. Any questions please feel free to contact us: wisualarmestore@wisualarm.com or Northwood: info@northwoodtechnology.ie
