Understanding EN 14604 Smoke Alarms for European Households
When it comes to protecting your home and family, there is no room for compromise. In Europe, fire safety is governed by rigorous standards designed to ensure that every household...
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FAQ
FAQ
What types of detectors can be connected to the gateway?
The gateway is designed to connect various types of detectors, including smoke detectors, carbon monoxide detectors, heat detectors, and environmental sensors. Please check the compatibility list on this page.
Can I receive alerts from multiple detectors on my smartphone?
Yes, when you connect multiple detectors to the gateway, you will receive notifications from all of them on your smartphone. Each alert will specify which detector has been triggered, keeping you informed in real-time.
Is there a limit to how many detectors I can connect to the gateway?
Up to 24 Wisualarm interconnected detectors can be connected simultaneously.
What happens if one of the detectors goes offline?
If one of the detectors goes offline, you'll receive a notification on your smartphone indicating that the device is not responding. You can then troubleshoot the detector or replace its batteries to restore connectivity.
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